VirtuallyEmma customer privacy notice.


This privacy notice tells you what to expect us to do with your personal information.


• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• Who we share information with
• How to complain


Contact details
Email: emma@virtuallyemma.co.uk


What information we collect, use, and why


We collect or use the following personal information for dealing with queries, complaints or claims:


• Names and contact details
• Address
• Correspondence
We collect or use the following personal information to As part of managing my clients emails:
• Names and contact details
• Gender
• Pronoun preferences
• Payment details (including card or bank information for transfers and direct debits)


Lawful bases and data protection rights


Our lawful bases for the collection and use of your data


Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:


• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information to As part of managing my clients emails are:
• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.


Where we get personal information from:


• Directly from you


How long we keep information


Until termination of contract or work stops, otherwise ongoing.


Who we share information with


Data processors: Emma Davies


This data processor does the following activities for us: Manage emails & prepare marketing materials


How to complain: 


If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
22 October 2024

©Copyright. All rights reserved.

We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.